Effective Date: 9 July 2026
WiseLearn (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the WiseLearn mobile application and related services.
By using WiseLearn, you agree to the practices described in this Privacy Policy.
1. About WiseLearn
WiseLearn is an AI-powered personalised learning platform designed to help students improve their understanding of subjects such as Mathematics, Physics, and other educational topics.
The app uses artificial intelligence to create personalised learning experiences, including:
- Custom study plans
- AI-generated explanations
- Practice questions
- Learning recommendations
- Progress tracking
- Educational feedback
2. Information We Collect
We collect information that helps us provide and improve personalised learning experiences.
2.1 Account Information
When you create an account, we may collect:
- First name
- Family name
- Email address
- Country or region
- Account login information
This information helps us create and manage your account.
2.2 Learning and Study Information
To generate personalised study materials, we may collect information such as:
- Educational level
- Subjects you study
- Learning goals
- Current knowledge level
- Areas where you need improvement
- Study preferences
- Learning progress
- Completed lessons
- Practice results
This information is used to create personalised study packs and improve your learning experience.
2.3 Camera and Photo Library Permissions
WiseLearn may request access to your:
Camera
We may request camera access when you want to:
- Scan educational questions
- Capture handwritten work
- Upload learning materials
- Submit images for AI analysis
Photo Library / Gallery
We may request gallery access when you want to:
- Upload images of questions
- Share study materials
- Submit photos for learning assistance
Images uploaded by you may be processed using artificial intelligence to provide answers, explanations, or educational feedback.
We do not access your camera or gallery unless you actively choose to use these features.
3. How We Use Your Information
We use collected information to:
- Create and manage your account
- Generate personalised learning content
- Provide AI-powered explanations
- Analyse learning progress
- Improve app performance
- Improve educational recommendations
- Provide customer support
- Detect technical problems and prevent misuse
4. Artificial Intelligence Processing
WiseLearn uses artificial intelligence technologies to provide personalised educational services.
Information you provide, including:
- Learning preferences
- Study information
- Questions
- Uploaded images
- Answers and practice results
may be processed by AI systems to generate:
- Study plans
- Explanations
- Practice exercises
- Feedback
- Learning recommendations
AI processing is used only to provide and improve educational services.
We do not use your personal information to make decisions that legally or significantly affect you.
5. Data Sharing
We do not sell your personal information.
We may share limited information with trusted service providers that help us operate WiseLearn, including:
AI Service Providers
We may send necessary information to artificial intelligence providers to generate personalised learning content and responses.
Only the information required to provide the service is shared.
Analytics Providers
We use analytics services to understand:
- How users interact with the app
- App performance
- Feature usage
- Errors and crashes
Analytics data helps us improve WiseLearn.
Hosting and Infrastructure Providers
Your information may be processed by secure hosting providers that store and manage our services.
All third-party providers are required to protect your information.
6. Analytics Data
WiseLearn collects analytics information to improve the application.
Analytics may include:
- Device information
- App version
- Usage patterns
- Feature interactions
- Crash reports
- Performance information
Analytics data does not include your private learning content unless required for providing a specific service.
7. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information based on:
Contract
To provide WiseLearn services you request.
Consent
For optional permissions such as:
- Camera access
- Photo library access
- Certain analytics features
You may withdraw consent at any time through your device settings.
Legitimate Interest
To improve our application, maintain security, and provide better educational services.
8. Data Storage and Security
We take reasonable technical and organisational measures to protect your information.
These measures include:
- Secure data transmission
- Access controls
- Protected databases
- Monitoring for security issues
However, no online service can guarantee complete security.
9. Data Retention
We keep your information only for as long as necessary to provide WiseLearn services and meet legal obligations.
You may request deletion of your account and personal information at any time.
10. Your Rights
Depending on your location, you may have rights including:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of your information
- Restricting processing
- Objecting to certain processing
- Requesting data portability
To exercise these rights, contact us using the details below.
11. Account Deletion
You can request deletion of your WiseLearn account.
When your account is deleted:
- Personal account information will be removed
- Learning data associated with your account will be deleted or anonymised where required
- Some information may be retained if required by law
12. Children’s Privacy
WiseLearn is designed for students and learners.
If users under the applicable age of digital consent use WiseLearn, parental or guardian permission may be required depending on local laws.
We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information without permission, please contact us.
13. International Data Transfers
Your information may be processed in countries outside your country of residence.
When transferring data internationally, we use appropriate safeguards required by applicable privacy laws.
14. Third-Party Services
WiseLearn may use third-party services for:
- AI processing
- Authentication
- Analytics
- Cloud hosting
- Error monitoring
These services may process information according to their own privacy policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the effective date and notify users when required.
16. Contact Us
If you have questions about this Privacy Policy or your personal data, contact:
WiseLearn Support
Email:
info@wiselearn.ink